Please contact customer service for more information on returning an item. Thank you.
Refund/Return Policy:
There are NO returns on any and all fabricated parts. Due to the nature of the part made to each customers application it is not feasible or possible for return. Please make sure of what you need prior to ordering, feel free to contact us directly at (631) 243-6333 and we will be happy to consult you on your needs for your application.
Original sales receipt must accompany
returns.
We accept returns on off the shelf products for exchange or
refund 7 calendar days after delivery of the product. At our sole discretion
after 7 calendar days, we will offer store credit only. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
-without
showing signs of wear or damage in any way
-within 7
calendar days of the delivery date (after 7 days no returns are allowed)
-must not be
a special order or a custom order
-unless noted
that it cannot be returned or has a different return policy time
period other than that 7 days noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
Contact Information: store.forcefedengineering.com 68 East Jefryn Blvd Suite G Deer Park, NY 11729 Customer Service: 631-243-6333
